TWAIN? Mustek 600 III EP Plus Scanner?
I downloaded the drivers and it all installed correctly, and I shift into Photoshop to import from the scanner.
It comes up next to a "Fail Load" box and then say "Could not open the TWAIN sourse. Make sure at hand is a valid source for your scanner in the TWAIN directory found within the Windows Directory".
What? I know what that is, but enjoy no idea what to do to fix the problem.
Can anyone relief?
Answer:
hmmm dont know,, but i found this ..the people enunciate it isnt compatible with XP
http://members.driverguide.com/driver/de...
Mustek tech support dialogue where on earth they admit this device will never work near XP. For those who don't wish to read the entire reply, Mustek offered to flog a new XP compliant scanner at a discount. See the prices contained by the text. So don't consume your time with this hardware if you own XP SP2.
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[Operator] Hello and welcome to Mustek Live, Mustek's online exact support service. Before we begin, please provide us near the following information:
1. Your Mustek product model number
2. The operating system you are using (if the problem involves a computer)
3. The problem you are experiencing. Please include any error messages you have encounter.
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[Visitor] 600 III EP Plus on win/xp sp2.
[Visitor] Cannot get the part to work with the Mustek supplied drivers following the instructions for cleaning the older drivers and installing the XP compliant ones from the FAQ. Message received when trying to Acquire is LOAD FAIL in a message box that does not come from the Windows API. I expect it is from the Twain driver. Can you help out to get this section working. I cannot revert the systems in place to pre SP2 or an elder OS.
[Operator]
[Operator] Hello and Thank You for contacting Mustek Technical Support,
We really would recommend you getting a newer scanner working on this newer system. This scanner will not work
On Windows XP and also Windows 2000 because it is a different type of operating system from Windows 98 and 95.
The scanner was solely made to work with and elder operating system. Not many Parallel scanners work on XP. Please pass us a call on 1-800-308-7226, we can supply you a brand new scanner for $79.99 near free shipping, also it will include new software
and also works find on XP. That is the better bearing to go
The model of the scanner is the BP 2400 TA Plus .
http://www.mustek.com/html/prod_scan/bea...
Listed below are other option available.
If you own a scanner, these are your choices:
BearPaw 1200F- $29.99 (Does not come with XP drivers. Drivers must be downloaded from www.Mustek.com)
BearPaw 2400TA+ - $79.99
BearPaw 4800TA Pro - $99.99
A3 USB - $179.99
Please walk to www.MustekDirect.com to find out the different features of each
product offered. Once you prefer which product you would like, please telephone call 800.308.7226, option 3 to place your writ. Please note that we will require the SERIAL NUMBER of your current Mustek product to complete the upgrade process.
If you enjoy any other questions or comments perceive free to e-mail us again at tsupport@mustek.com or give us a christen, toll free, at 800.308.7226 option 3. We are initiate from 8:00 AM to 4:45 PM Pacific Time from Monday through Friday. Thank you.
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