Scanner out of use when it worked formerly on Windows XP?
I have a HP SCanjet 4300C explicitly NOT on WIndows Hardware Compatability List but had worked fine beforehand. Now it is saying scanner not found...for some plea, windows is not detecting my scanner approaching it used to before. I am wonder why this is occurring NOW. I called my hardware support dash and they said that the hardware probably doesnt work anymore....which i find hard to believ since my computer say the device is working properly. Anyone can help me on this?
Answer:
The software that you installed is probably 2000 compatible but not XP. Download the unknown XP drivers here:
ftp://ftp.hp.com/pub/scanners
/software/sj657en.exe
Keep in mind that this is a 30mb download. It's doubtful that you can successfully download this over a dial up nouns. If you don't have a big speed connection, you may have need of to contact HP and order the software.
Windows looses mine adjectives the time. I unplug it from the computer, wait a few second, then plug it rear legs in. You should hear the "bong" of brand new device found.
didn't you have an installation cd when you bought your scanner?? try to uninstall and re-install using the cd...
Check this HP join for Drivers of your specific Model
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