I enjoy an hp photosmart printer. it's also get a copier and scanner. when i try to scan...?
Answer:
I would first try and go to HP's website and download the hottest drivers/software for your model. A lot of times the software they ship with their hardware isn't the "best", and it comes out after production and available for download on their site.
Sounds approaching your software is not installed properly.
Go to start, control add and remove and remove adjectives files associated with hp. Then turn stale your computer, make sure that the printer is plugged into the D ok and the computer but leave the printer stale.start the computer Put the cd for the printer in the cd drive and install it . When it installs the driver it will let somebody know you to switch the printer on do this not and complete the installation
Reinstall the software
Download and install the device driver.
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