Best Buy Ripped Me Off. WHAT TO DO?
Answer:
Best Buy have a 14 day return/exchange policy on computers. There is a 15% restocking excise for computers being returned or if they're exchanged beside no problems. If there are problems and the Geek Squad is seeing the problem next they should exchange it as long as it's not because you created the problem with software or hardware that you installed.
Complain to the store director and they will exchange it for you with no restocking levy.
It's best buy, what do you expect?
If it was recent, such as today, consequently, show them who is boss by going to their Customer Service section next to your reciept. I'm sure that Best Buy has a turn surrounded by policy of 30 days for computers (some number of days) and you are entitled to a equivalent product or refund.
You should hold talked to the supervisor or take it to a different Best Buy store to see if you can achieve some better service. Most PC are covered under warrenty so you should be capable of exchange it with no problems. If they beg to be excused to exchange it then any get your money put money on or have them reload adjectives the software to make it work correctly.
I thought Best Buy have a 30 day trial for buying a computer or laptop. If the laptop have a defect, after they should be able to consent to you exchange for the same model of the laptop you bought. The geek squad culture are a joke. they don't know anything roughly speaking computers. Try another location of best buy, that may help. If that doesn't work out, afterwards I would talk to the standard manager, if that doesn't serve then steal it out on the district manager. You can other file a complaint if you want.
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