My headset are gone down my laptop could sanction everything, it is not on mute, driver is appropriate, what to do?

i merely installed the sound card and driver... my phone worked well when i used it on another computer

Answer:
It could be a problem near the headphone jack in your computer. My suggestion would be to try a different set of receiver in your computer. If they don't work any then it's probably your headphone jack.

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